Warranty Coverage (2-Year Guarantee)Updated a month ago

Warranty Coverage (2-Year Guarantee)

Your device is protected by a 2-year limited warranty from the date of purchase. This warranty covers:

• Manufacturing defects

• Malfunctions due to faulty materials

• Failures not caused by misuse

What’s Not Covered

• Accidental damage (e.g., drops or spills)

• Water or liquid exposure

• Unauthorized disassembly or modifications

• Cosmetic wear from regular use

• Devices without proof of purchase

How to Request Warranty Service

If your device meets the warranty terms and you’re experiencing an issue:

1. Contact LEVIDE Customer Support through the Help Center.

2. Provide your order number, proof of purchase, and a brief description of the issue.

3. Our team will review and assist you with next steps, including possible replacement or repair.